Service
Content plan
I choose topics that answer customer questions and support sales.
Why a plan helps
Without a plan, a business often writes about what is easy to produce. The customer may be looking for very different information.
I collect questions from buyers and salespeople. I put the topics in order and choose a useful format for each one: page, article, email, video or short answer.
What you receive
- the main customer questions;
- topics for the next few months;
- a suitable format for each topic;
- sources of information inside the business;
- a simple order for preparation and review.
The plan does not include ongoing production of every item. The amount of content work is agreed separately.
Not sure?